Terms of service

STYLEXPLORA WEBSITE TERMS AND CONDITIONS
Last Updated: 11 September 2026
Welcome to Stylexplora (“the Website”). The Website is owned and operated by Waseema Muthalib Reyazuddin (“we”, “us”, “our”, or “the Owner”). These Terms and Conditions (“Terms”) govern your use of the Website, as well as the purchase of any ready-to-wear garments, accessories, custom design services, or training masterclasses offered through the Website.
By accessing, browsing, or making a purchase on this Website, you agree to be bound by these Terms. If you do not agree, you must immediately discontinue using the Website.


1. MANDATORY STATUTORY DISCLOSURES
In terms of Section 43 of the Electronic Communications and Transactions (ECT) Act 25 of 2002, the legal disclosures for this platform are as follows:
  • Full Legal Owner: Waseema Muthalib Reyazuddin
  • Trading Name: Stylexplora
  • Physical Address: 8 Jcaranda Avenue, Fourways North, Johannesburg, South Africa
  • Website Address: https://www.stylexplora.com
  • Official Email Address: waseema@stylexplora.com
  • Official Telephone Number: 083 786 8177
2. INTELLECTUAL PROPERTY & DIGITAL JOURNAL
  • Ownership: All content published on this Website—including but not limited to written journal entries, editorial articles, styling notes, photography, original garment designs, custom graphics, video content, and code—is the exclusive intellectual property of Stylexplora and is protected by South African and international copyright laws.
  • Limited License: You are granted a limited, non-transferable, and revocable license to access and read the digital journal for personal, non-commercial use only.
  • Restrictions: You may not scrape, copy, republish, distribute, modify, or exploit any portion of our journal, editorial content, or clothing designs for commercial purposes without prior written consent from the Owner.
  • User-Generated Content: If you post comments, reviews, or submit feedback on our journal or store pages, you grant us a perpetual, royalty-free right to use, display, and moderate that content. We reserve the absolute right to remove any content that is inaccurate, defamatory, offensive, or inappropriate without notice.
3. E-COMMERCE & SALES TERMS (READY-TO-WEAR & ACCESSORIES)
  • Product Representation: We make every effort to display the colors, fabrics, and details of our ready-to-wear items, resort drops, and accessories as accurately as possible. However, we cannot guarantee that your device’s screen will reflect the exact true-to-life colors.
  • Pricing: All prices displayed on the Website are in South African Rands (ZAR). Prices are subject to change without notice. The total transaction amount—including the product cost, secure payment processing fees, and delivery/shipping rates—will be fully calculated and shown to you before you finalize your order at checkout.
  • Secure Payments: Payments are processed securely via our integrated third-party payment gateways, including Payfast and Yoco. We do not store your credit or debit card details on our servers.
4. COOLING-OFF PERIOD, RETURNS, & WARRANTIES (CPA ALIGNED)
  • Statutory 7-Day Cooling-Off Period: In accordance with Section 44 of the ECT Act, you are entitled to cancel your purchase of stock ready-to-wear garments or accessories within 7 days of delivery, without reason or penalty.
    • To exercise this right, you must notify us in writing within the 7-day window.
    • The items must be returned to us unused, unworn, unwashed, and in their original packaging with all tags attached.
    • You will be responsible for the direct costs of returning the goods to us. Upon receipt and inspection, a full refund of the purchase price will be issued to your original payment method within 30 days.
  • Statutory 6-Month Warranty Against Defects: In terms of Section 56 of the Consumer Protection Act (CPA) 68 of 2008, all physical products come with an implied 6-month warranty against material manufacturing defects. If an item is found to be defective, broken, or unsafe within 6 months of delivery:
    • You have the right to request either a repair, a replacement, or a full refund.
    • We will arrange the collection of the defective item at our expense.
    • This warranty does not apply to normal wear-and-tear, intentional damage, or negligence resulting from failing to follow care and washing instructions.
5. CUSTOM DESIGN WORK & SERVICES EXCEPTIONS
  • Exclusion from Cooling-Off Right: Pursuant to Section 42(2)(a) of the ECT Act, the 7-day cooling-off period strictly excludes goods made to the consumer's specifications or clearly personalized. Because custom fashion design work, bespoke tailored items, and alterations are created explicitly to your unique body measurements and design briefs, these transactions cannot be canceled or returned for a refund once fabrication has commenced.
  • Design Appointments: Custom designs are subject to specific project timelines, hourly billing fees, or agreed masterclass packages. Deposits paid towards securing custom design consultations or fabrics are non-refundable once design work or sourcing has begun.
6. MASTERCLASSES, MENTORSHIPS, & CERTIFICATIONS
  • Scope of Service: Training services, including the Hijab Stylist Masterclass, 5-Hour Fast-Track Mentorship, and 10-Hour Academy Bundle, are strictly professional training programs. Stylexplora provides training demonstrations and masterclass education; we do not offer one-on-one personal styling for specific events outside of formal brand photoshoot productions.
  • Certification Disclaimer: Upon successful completion of our training courses, attendees receive a bespoke Stylexplora completion certificate. You explicitly acknowledge that this certificate is an independent brand credential. It is not accredited by the South African Qualifications Authority (SAQA), the Department of Higher Education and Training (DHET), or any other statutory educational registry, and carries no formal legal credits.
  • Cancellations: Booking cancellations for masterclasses or mentorship tracks must be communicated at least 14 days prior to the scheduled session. Failure to cancel within this window will result in the forfeiture of the session fee.
7. DELIVERY & FULFILLMENT
  • Fulfillment Window: In compliance with Section 46 of the ECT Act, orders will be executed and delivered within 30 days of order confirmation, unless an alternate timeline is explicitly stated (e.g., pre-orders, resort drop production timelines) or mutually agreed upon in writing.
  • Delivery Locations: We ship via reputable local couriers to valid physical addresses within South Africa. We do not ship to P.O. Box addresses. Risk of loss passes to you upon delivery of the goods to your specified address.
8. PRIVACY AND DATA PROTECTION (POPIA)
We respect your privacy and are committed to safeguarding your personal information. Any data collected through the Website—including your name, email address, contact numbers, and delivery address—will be processed strictly in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA) 4 of 2013. We use your details solely to fulfill transactions, deliver orders, communicate regarding bookings, and send newsletter updates if you have opted in.
9. LIMITATION OF LIABILITY & DISCLAIMERS
  • Website Availability: While we strive to maintain uninterrupted access, the Website is provided on an "as is" and "as available" basis. We do not warrant that the platform will be entirely free from errors, bugs, downtime, or server interruptions.
  • Content Accuracy: The information contained within our digital journal is for lifestyle, aesthetic, and inspirational purposes only. While we share expert viewpoints, we make no guarantees regarding the absolute completeness or real-time accuracy of secondary informational materials.
10. GOVERNING LAW & JURISDICTION
These Terms and Conditions are governed by, interpreted, and enforced strictly in accordance with the laws of the Republic of South Africa. Any legal disputes arising from or in connection with these Terms, your use of the Website, or any commercial transactions entered into with Stylexplora shall be subject to the exclusive jurisdiction of the South African courts.
11. CONTACT INFORMATION
For any queries, complaints, legal notices, or return requests regarding these Terms, please contact us at waseema@stylexplora.com